BPO. BACK OFFICE. CONTACT CENTER.
New Spring Services
NewSpring Services is a HCCM-Outsourcing Investment group company that delivers BPO Services, with solid expertise in Business Process Optimization and Advisory, Back-Office and Front-Office Processes, and Contact Center Operations.
On November 1, 2017, a new information systems consulting company - HCCM Consulting - was launched as the result of the rebranding of the previous IT Consulting company NewOutsourcing Company, which at the same time has incorporated the HCCM Group company named Green Avenue Consulting, granting HCCM Consulting with a 22+ years market presence.
Today's HCCM's companies and range of Services and Products are:
New Spring Services: BPO/Contact Centers/Back Office
HCCM Consulting: IT Prof Services/Enterprise Applications/Rapid Application Development/Advisory
Vision, Beliefs and Values
To be a leader with excellence in business support services and in technology to our clients.
|HAPPINESS||Happy employees, working with enthusiasm and passion|
|INNOVATION||Continuously exploring new ideias, processes and solutions, ensuring a service of excellence, with quality and efficiency: always do better|
|SOLIDITY||To be a partner with integrity, responsible and reliabe, that honours everyday’s commitments: always comply|
NewSpring Services has a team of process analysts integrated in its BPO operations, with the goal of ensuring an ongoing questioning and evolution of the processes throughout their full lifecycle to make them leaner.
NewSpring Services has experienced and motivated teams which are backed up by methodologies and technology that has been developed and evolved throughout the last 15 years.
NewSpring Solutions has a solution powered by IP telephony systems, by HCCM’s background and experience in implementing the most evolved CRM’s and by the track record excellence in managing operations.
Million Contacts Handled
Thousand Signatures Integrated
Million Clients Validated
Million Documents Processed
Million Hard Copy Documents managed
Million Data integrated in Central Systems
NewSpring Services is growing and looking for the right people to grow along.
We are seeking professionals to play different roles in operations dispersed thoughout the country, both at our own offices and at the customer’s sites.
Submit your CV to firstname.lastname@example.org